ODfB: Referrals may increase due to an RFA Process change

– Fri, 14 May 2021 22:23:00 GMT – 0

Referral-ready partners may receive an increase in ODfB referrals.

We have implemented a change to the RFA review process to expand the ODfB referrals eligible to route to partners.

Awareness Only

Effective May 5, 2021, the following RFA-review process change has been implemented:

All RFAs processed for OneDrive for Business (ODfB) will now be reviewed to confirm eligibility, regardless if SharePoint Online (SPO) was or was not requested.

Previously, if only OneDrive was requested as a standalone workload on the RFA form, the Assignment Business Rules may have been bypassed.
- Due to RFA form displaying ODfB as a full workload instead of a sub-workload of SPO.
- Multiple workloads were most commonly selected, having low impact on Referral routing (i.e., often ODfB RFAs also have SPO selected).
ODfB incentive is claimed under SPO, and now all RFAs will be reviewed with this consideration.
- All RFAs requesting ODfB will now be reviewed for SPO eligibility.
- ODfB RFAs meeting the SPO business rules will now be Referral eligible as part of the routing rules.

Related guidance: Operations Guide - Partner Steps when Receiving a Referral

For questions or concerns, please reach out to FRPHelp.

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ODfB: Referrals may increase due to an RFA Process change

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