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We are strategically focused in supporting our global partners' engagements with eligible customers to leverage the value and maximize the potential of their purchased Microsoft 365 licenses.

FRP Terms and Conditions update - October 1, 2021

– Sat, 02 Oct 2021 03:34:00 GMT – 0

FY22 Terms and Conditions

Updates to the FRP Terms and Conditions have been published aligning to the FY22 program. Key changes include expanded referrals options, OSAT score requirements and FY22 Rate Card updates.
 

Action Required Review the latest Terms and Conditions to ensure understanding of the FY22 program.

Join the Yammer discussion regarding the FY22 FRP Terms and Conditions.
 
A new set of Terms and Conditions were published October 1, 2021. The following changes are:
  1. Added: No Incentives Referral
  2. Added: Referral automated “Next Step” email generated for partners response
  3. Revised: Maintain an average Overall Satisfaction (OSAT) Score of >85
  4. Revised: Reference to Operations Guide updated to Knowledge Articles
  5. Revised: Updated Rate Card aligning to FY22.
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