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Welcome to the FastTrack Partner Community

We are strategically focused in supporting our global partners' engagements with eligible customers to leverage the value and maximize the potential of their purchased Microsoft 365 licenses.

FastTrack Ready Partners "Heads Up" May 03, 2021

– Tue, 04 May 2021 03:09:00 GMT
Heads Up FastTrack Ready Partners
May 03, 2021
Message from Matt, India and Brazil E1 trials, April FRP Incentive statement information, Microsoft Viva and other workload resources, upcoming events

Awareness Only
 

FastTrack Ready Partner Program

Heads Up!

May 3, 2021
Yammer | Insights/Feedback | FRP Webinars
Partner Success Calls - Americas - Asia - EMEA

Matt OntellA Message from Matt Ontell

It was so great to see all of you at the Connections Event. Thank you so much to everyone who shared your precious time with us and the wonderful engagement with questions, chats, and of course amazing GIFs.

A HUGE thank you to our partner presenters. We all appreciated learning from you and the approach you take to drive your business and support Microsoft customers. I especially valued hearing the partner stories- hearing them directly from you reminded me of why I’m so excited to be a part of this program. Part of the Connections Event is the chance to humanize and connect with one another.

While saddened by the continued challenges the pandemic continues to pose, especially in India and Brazil, I’m pleased to announce that similar to the COVID trials we had in 2020, Microsoft will be extending special trial offers in these markets and we are honored to support an FRP-specific incentive to assist with deployment. Details will be shared in Yammer and by your FPMs as appropriate.

As we head into Q4, we appreciate everyone’s continued focus on driving customer success across E3 and E5 services, as well as Edge. We’re seeing continued momentum in the market for Modern Work and Security, as highlighted by the recent Q3 earnings announcement.

As we shared at the event regarding FY22, some really exciting areas of new investment will be around Viva, Teams Voice, and advanced Security and Compliance workloads.
Please continue to share your feedback, suggestions, and thoughts, and upvote on those previously submitted by others via the feedback portal (aka.ms/frp-insights) so we can incorporate those into the roadmap and planning for FY22.
Thanks!


Matt Ontell
FRP Program Lead

In this Issue

Program News | Workload News | Documentation Updates | Events and Recordings

Program News

  • India and Brazil Emergency COVID-19 Response
  • Improvements to the OLM-MAM report in the FRP Dashboard
  • April FRP Incentive statement summary
  • Edge incentive plans for FY22

Workload News

  • Resources for Microsoft Viva and SharePoint Syntex
  • Edge Core Resources Guide - refreshed and relocated
  • Microsoft Security interactive guides
  • [Plan for Change] Basic Mobility and Security ending support for automatic enrollment from Azure AD registration

Documentation Updates

  • Terms and Conditions
  • FastTrack Playbook
  • Service Descriptions

Events and Recordings

  • Upcoming Calendar
  • On-demand FRP Webinars and Learning

Program News

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India and Brazil Emergency COVID-19 Response

With COVID-19 cases surging in India and Brazil, our thoughts are with colleagues and their families and friends. Thank you for all that you’re doing to support customers, partners, and team members during this challenging time.

Microsoft remains committed to helping organizations stay connected and productive during this difficult period, and as such, we are offering a new set of Office 365 E1 trials for government, hospital, and commercial customers in India and Brazil, available immediately.

FRPs may earn Onboarding and Adoption incentives on the Office 365 E1 trial (customers who purchase at least 150 entitlements of the qualifying SKU). The trial offers are available to managed customers with a valid TPID in the India and Brazil markets through June 30, 2021.

Look for more details regarding the incentive structure and how to participate in the coming days.
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Now available: improvements to the OLM-MAM report in the FRP Dashboard

Effective April 30, 2021, the following updates have been incorporated into the OLM-MAM report:
  • Expanded data set: All tenants are displayed, no eligibility filters applied
  • New Current CPOR Start Date column showing Exchange: Outlook mobile workload claimed status (claimed date versus no date or unclaimed)
  • Color legend to show 15% and 40% eligibility at time of claim date
  • Report title and banner updates to reflect the objective and how to reach us in case of eligibility questions or payment disputes
Join the discussion on the OLM-MAM report improvements in Yammer.
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April FRP incentive statements

April FRP statements were delivered last week, including payment for new workloads.

Read the Yammer post regarding April FRP incentive statements for details and to join the conversation. 

Key updates for the April FRP statements are:
Beginning with the April statement and moving forward, usage data definitions for incentives paid through the FastTrack Ready Partner program will be consistent with Partner Center usage data. *
  • Payment for milestones achieved October 2020 through March 2021 for the following workloads new to FY21 are included in the April statement: Teams – Meetings, Teams – Phone System, Teams – Platform and MIP**.
  • M365 Apps milestones achieved December 2020 through March 2021 will be paid in the April statement.
  • Microsoft Cloud Apps Security (MCAS)
    • Payment for MCAS incentives achieved from October 2020 through February 2021 will be included in the April statement.
    • Payment for MCAS incentives achieved from March 2021 and onward TBD. ***
  • Payment for milestones achieved in March include Edge, OLM-Intune, A310, EXO (EDU), SPO (EDU), AADP (EDU), Intune (EDU).

*OLM-Intune and A310 will continue to use the existing FastTrack data source.

**MIP – The FRP Program Team are aware of an issue causing an undercount of MIP usage for March. While MIP was included in the April FRP statements, we recognize that there may be underpayment. The under payment will be resolved programmatically in the May statement with the corrected data.

***As shared with Partner Center Incentive Administrators via email, Microsoft has identified an issue with MCAS usage data. Payment processing for MCAS milestones achieved from March forward will resume following resolution.

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Edge incentive plans for FY22

Thank you for your support and efforts in driving Edge adoption throughout FY21. It is our intention to continue the FRP Edge incentive in FY22 with expected rate changes.
We look forward to sharing details regarding the FY22 program in June.

Workload News

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Partner-ready Resources for Microsoft Viva and SharePoint Syntex

Since the announcements for Microsoft Viva and SharePoint Syntex we’ve seen great energy and enthusiasm from our partners to help support our vision to reimagine employee experience in Microsoft 365.

To help all partners succeed, Microsoft has created the Employee Experience Partner Resource Center. It provides you with one place to go to find out about events and trainings and access self-service demos, learning paths, sales assets, and additional resources related to Microsoft Viva and SharePoint Syntex.

Read the tech community post for a wealth of resources to bookmark.
 
● ● ●

Edge Core Resources Guide Refreshed & Relocated!

We have updated the Core Resources Guide for Q4 to be a single frame of reference for all details of the Edge motion from Intent gathering to Deployment and to Adoption. Additionally, we have moved this asset to Yammer for quick access.  Please check this on a monthly basis for additional news (https://aka.ms/FRPEdgeIncentiveCoreResources).
FY21 Q4 Updates:
  • Updated references in Notes section
  • Consolidated slides into 3 sections – Edge Motion Details, Readiness Assets and Adoption Resources.
  • Refreshed Partner Go-Dos
  • Updated Targeting Criteria
● ● ●

New Microsoft Security interactive guides now available

Four new interactive guides regarding Microsoft Security technologies to help you drive compelling conversations with your customers are available. The interactive guides are hands-on experiences outside of a gated platform, where customers can experience our products in complex scenarios. Users are provided end-to-end, in-depth, and step-by-step guidance during these technical experiences.

[Plan for Change] Basic Mobility and Security ending support for automatic enrollment from Azure AD registration

As of August 1st 2021, Basic Mobility and Security will no longer support automatic enrollment from Azure AD registration.

How this will affect your organization:
If users are assigned the “MDM user scope” setting in Azure AD and the tenant authority is not set to Intune or the user is not licensed for Intune, the automatic enrollment will fail.

What you need to do to prepare:
Check your configuration of MDM user scope in Azure AD for the Microsoft Intune app and ensure only users licensed for Intune are in scope and your MDM authority is set to Intune before August 1, 2021. If you are not using Intune, set MDM user scope to “None” on the Microsoft Intune app in the Azure AD portal.
Get the full details and join the discussion regarding the change in basic mobility and security on Yammer.

Documentation Updates

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Terms and Conditions

Upcoming change: Additional verbiage will be added to the T&Cs, expected by May 12, 2021, regarding the India and Brazil emergency COVID-19 response trials.

FastTrack Playbook

  • MDO: Update tasks with steps for EOP
    • The following tasks received an update in the title, description, or resource links section.
    • SME Tasks:
      • 4081: [Admin Center Wizard] MDO – Configure P1 settings
      • 4082: [Admin Center Wizard] MDO – Review P2 capabilities
    • FE Tasks: 3747: [Admin Center Wizard] Exchange Online Protection Workshop
    • Review the Task Details
  • Employee engagement scenario to drive customer transformation
    • Summary: Added 6 new pages to the Playbook outlining guidance on driving customer transformation. The original "Employee Engagement" page has been archived and replaced with "Employee Experience".

Service Descriptions

No Service Description updates this period.

Events and Recordings

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Upcoming Calendar

On-demand: Trials-To-Paid FRP Readiness Session

A huge thanks to those who were able to able to attend either of the April 15th FRP readiness sessions regarding the FastTrack Trials-To-Paid program. We had a fantastic time speaking with you and look forward to any feedback or questions you might have as we continue to evolve this initiative. 
If you were unable to attend or if you would like to re-watch the session, you may view the recording and slide deck presented at the content links below:
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On Demand FRP Webinars and Learning

Click on the links below to learn more:

​​​​​

Connect with the Community and Program Team

Visit FRP Yammer to connect with other partners and the FRP program team, knowledge share, and stay up-to-date with the latest news and events.

Visit the Insights/Feedback Forumto share insights/feedback directly with FRP Program, FastTrack and Product Groups, and upvote items from other partners to help emphasize importance.

Email frphelp@microsoft.com for assistance with FRP-related issues and questions.

FRP Newsletter archive

Access current and past program newsletters.

The general FRP "Heads Up" newsletter is published every 2 weeks.

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