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Welcome to the FastTrack Partner Community

We are strategically focused in supporting our global partners' engagements with eligible customers to leverage the value and maximize the potential of their purchased Microsoft 365 licenses.

FastTrack Ready Partners "Heads Up" May 17, 2021

– Sat, 15 May 2021 03:47:00 GMT
Heads Up FastTrack Ready Partners
May 17, 2021
Partner Success Stories, India/Brazil Response Program, Migrations alert, FTOP Cleanup activity, on-demand MEM resources

Awareness Only

WorkersAccelerate your success with Partner Success Stories

Partners learning from partners! It can help to hear business success stories, especially when you are stalled in a challenging customer engagement. Even the most successful FastTrack Ready Partner- small, medium, and large has gone through their share of difficulties.

Read partner success stories from FRPs across the world who are making a name for themselves. In each partner success story, determination, willpower, a pinch of ingenuity, and usage of the FastTrack Ready Partner Program resources helped these partners become successful in customer engagements. There’s tremendous value in immersing yourself in the partner success stories- study and then emulating those who are experiencing positive results.

Partners learning from Partners. Learn from their experiences and take your organization to new heights of FastTrack Ready Success!


In this Issue

Program News | Workload News | Documentation Updates | Events and Recordings

Program News

Workload News

Documentation Updates

Events and Recordings

Program News

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FRP-only incentive program: Response to surging COVID-19 cases in India and Brazil

We are offering a new Office 365 E1 trial for government, education, medical, and commercial customers in India and Brazil, available immediately. FRPs may earn Onboarding incentives for assisting customers that have received trial licenses under this offer.
Please review this post for full details regarding this program.

Join the discussion in Yammer regarding the FRP-only incentive program: response to surging COVID-19 cases in India and Brazil.
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FastTrack Migrations Team pausing deployment of modern authentication for mail migrations

The FastTrack Migrations team will be pausing net new certificate authentication configurations for the foreseeable future due to two potential bugs that have been discovered in the Mailbox Replication Service (MRS).
The two potential bugs give the following errors:
  • "object not found" in Azure AD.
  • "Request Entity Too Large" while creating migration batch.
Read the blog post about the migrations change impacting commercial Exchange and Gmail customers for complete details.

If you have any questions regarding this change, please reach out to Manny Acevedo, manny.acevedo@microsoft.com.

Join the discussion in Yammer regarding the FastTrack Migrations Team pausing deployment of modern authentication for Mail migrations.
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Awareness only: FTOP cleanup activities

AIP Claim Cleanup
The AIP workload was replaced with MIP. AIP claims needed to be resubmitted after October 1, 2020 to be incentive eligible. FTOP assignments for AIP which currently don’t have a CPOR claim or that have a claim with a start date before October 1, 2020 will be removed.
Read the blog post for full details regarding the FTOP AIP claim cleanup activity.

FTOP Entitlement Overrides Cleanup
The entitlement override feature of FTOP was used temporarily used to claim EDU tenants. All workload entitlement overrides will be removed from FTOP.
Read the blog post for details regarding the FTOP Entitlement override cleanup activity.
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FRP Operations Guide clarification: EDU 100% Rule

EDU paid seat disputes for workloads claimed at or over 100% active usage (AU) will be accepted for claimed workloads for milestones achieved after October 1st, 2020.
To verify that a milestone has been achieved, the FRP must view the historical active users (AU) data on the FRP Dashboard and use the AU snapshot from the month prior to the CPOR claim as the baseline.
  • The 15% milestone is considered achieved once the number of active users increases by 15% X the number of paid entitlements, as reported in the FRP Dashboard.
  • The 40% milestone is considered achieved once the number of active users increases by 40% X the number of paid entitlements, as reported in the FRP Dashboard.
Refer to the incentives knowledge article for complete guidance on dispute submission to earn incentives meeting this scenario.
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ODfB: Referrals may increase due to an RFA Process change
We have implemented a change to the RFA review process to expand the ODfB referrals eligible to route to partners. No partner action is required.

Refer to the blog post ODfB: Referrals may increase due to an RFA Process change for additional detail on this change.
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Awareness: FRP documentation and communication updates

We are continuing to improve the navigation of FRP resources the Partner Hub.

Most of the FRP documentation has been moved to the same site as the Insights/Feedback Forum. This will provide partners easy-to-access organization and a robust Search tool. The Playbook will remain on https://partner-docs.microsoft.com.

Effective immediately: Formal program updates announced on Yammer will reference details in FRP News and Alerts blogs. Documentation will be referenced in the same portal.

If you have already accessed the Insights/Feedback Forum there is no further action needed.

If you have not yet logged in, you will be prompted to register with an invitation code first. Request your invitation code via FRPhelp@microsoft.com.

More details will be shared in the May Partner Success Calls: APJ | Americas | EMEA.
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Microsoft Cloud Accelerator incentive promotion
Microsoft is excited to announce a $1500 incentive, for a limited time, for completing Microsoft Cloud Accelerator Program (MCAP) workshops. We are offering this incentive to assist in accelerating workshop execution to close the program year to set us up for greater success together in the new program year.
  • Promotional period is May 1, 2021 through June 30, 2021.
  • Promotion includes an additional $1500* incentive payment for each workshop delivered, accompanied by Proof of Execution (POE) submitted between May 1, 2021 and June 30, 2021. 
  • Workshops with approved POE, as of May 1, 2021 are eligible for retroactive incentive payments. Per the existing workshop guidelines, approval dates must be before the workshop completion date. 
  • Partners must submit an updated invoice amount to reflect the new payout amount. Note: Our operations team will reject invoices that qualify for the promotion with a message to update an amount that reflects the promotion.

Read the full news story about the Microsoft Cloud Accelerator Program Incentive Promotion.

 

Workload News

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New learning page: Microsoft Endpoint Manager

Visit the new FRP Learning page https://aka.ms/FRPlearnMicrosoftEndpointManager for a collection of resources to develop your knowledge of Microsoft Endpoint Manager.
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Now available: Security and Management deep technical training series

An eight-part deep technical training series on Security and Management, delivered directly by product engineering, is now available. The training will equip you with technical details of Microsoft Endpoint Manager (MEM) workloads (both Intune and Configuration Manager) and the role they play in the overall Unified Endpoint Management (UEM) strategy by integrating closely with compliance and security workloads. The sessions include deep dives, integrated scenario walkthroughs, and many demos.

Link: Security and Management technical training series

Enjoy the learning and please let us know if you have any feedback and/or questions. These training videos will soon be updated on the Learn Microsoft Endpoint Manager portal soon.

Read the full announcement in Yammer for more information: Security & Management Deep Technical Training Series - Now Available!.
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FRP feedback requested: UserVoice and In Product

We are hoping you will help us collect information on UserVoice and In Product Feedback. As you may know, UserVoice will be replaced in the future, so we are collecting information on how it was used, how often it was used, and some requirements to fully understand your perspective. We are hoping that you will share your feedback with us and help shape the future of how we interact and use your feedback to guide decisions. Please fill out this survey.

Please reference the Yammer post FRP Feedback Requested for more information.

Documentation Updates

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FastTrack Playbook

M365 Mobile - Mobile BVD refresh: New/updated M365 Mobile slides (Mobile Apps section) in the Deployment workshop deck for Modern Work.
Reference material
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Terms and Conditions updates

The T&Cs have been updated to include the new Brazil and India COVID limited Time Trial Offer.
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Service Descriptions

No new changes to the Service Description.

Events and Recordings

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New date: OSU-M365 and FRP Office Hours

The OSU-M365/FRP Office Hours have been rescheduled to later in the month. Existing registrants have received an email with the updated information and instructions. Note: You will need to re-save the calendar item.

This is your opportunity to connect directly with the OSU-M365 team, ask any questions and share your feedback regarding the OSU-M365 partner program.

New dates:
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Webinar: Modern Microsoft 365 Apps Deployment and Servicing

Register today: Keeping devices up to date with the latest Office updates is the foundation that enables secure remote work. We are seeing a shift toward secure, remote work as a hybrid scenario, in which devices are sporadically connected in the corporate network and users are occasionally on site. By helping IT pros move to modern, cloud-based deployment, and update management practices, we enable organizations to advance the health of their environments without compromising IT control or adding extra costs, while increasing performance, reliability, and security. Partners have a significant role to play in this space. Recent and upcoming changes will provide additional tools and opportunities.
  • Manage Microsoft 365 Apps deployments with new tools and services.
  • Staying productive and secure on devices while remote/hybrid.
  • Benefits of moving to the Monthly Enterprise Channel, and the new cloud-based management features available in the Microsoft 365 Apps admin center.
If you are managing devices for your customers and working on Office deployment/servicing, this webinar is for you. Join Amesh Mansukhani (Principal Program Manager), Javier Carrillo (Senior Program Manager), and Darren Doyle (Senior Program Manager) from the Office engineering team to learn more about above-mentioned challenges.
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New webinar this week: FRP Monthly Conversation: Viva Connections

Register today: May 20, 2021, 8:00-10:00 AM PT: FRP Monthly Conversation: Viva Connections

Attend this training session to learn about how to use the partner ready Viva Connections Envisioning Workshop IP to help your customers envision, plan, and prepare for their Viva Connections adoption. We will explore the journey you can take your customers on to help them successfully adopt Viva Connections and share tips and tricks for delivering an impactful Viva Connections envisioning workshop. By attending this training, you will get access to a partner ready envisioning workshop deck to use with customers and get prepared for workshop deliveries.
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FRP Connections event resources

Thank you, FastTrack Ready Partners, for participating and presenting at the FY21 virtual Connections event. We had 80% of the global FRP community attend this live event.
The following resources are available on-demand: We look forward to seeing you at the next Connections event – targeted for late Fall 2021.
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Upcoming calendar

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Available on-demand

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