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FastTrack Ready Partners "Heads Up" August 23, 2021

Heads Up FastTrack Ready Partners
August 23, 2021
New FRP Academy, July statement delay, COVID-19 Indonesia Response, M365 pricing


Awareness Only

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FastTrack Ready Partner Program

Heads Up!

August 23, 2021
Yammer | Insights/Feedback | FRP Webinars
Partner Community Calls - Americas - Asia - EMEA

FRP Academy Transformation

The Partner Experience Team is proud to bring you the new FRP Academy powered by the M365 Partner Readiness Hub!

In FY21, in response to your feedback and suggestions, we provided you with a refreshed on-demand learning experience - content allowing you to learn on your schedule, whenever and wherever you desired. In FY22, we’re providing you with a transformed learning experience, super-charging your learning journey as a FastTrack Ready Partner. 

FRP Academy powered by the M365 Partner Readiness Hub, exclusively for FastTrack Ready Partners, provides you with 30+ powerful Program Foundations learning content. You will find interactive learning modules allowing you to pick your path through videos and infographics with both in-depth modules and JIT (Just in Time) learning focused on specific short-duration topics.

With the power of the M365 Partner Readiness Hub you can customize your personal learning path, search for role-based training for your specific needs, and most importantly, track your progress throughout your learning journey. Watch the brief video to learn more.

Stay tuned for an announcement in FRP Yammer for access.

Program News

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July statement processing issue: Estimated resolution date is September 15, 2021

July statement processing has been placed on hold due to an upstream issue impacting payment calculations. We intend to deliver both the July and August statements on or before September 15th.

We apologize for the delay in sending out incentive statements for July and appreciate your patience and understanding.

Please refer to the Yammer announcement.

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FRP-Only Incentive: COVID-19 Indonesia Response

With COVID-19 cases surging in Indonesia, our thoughts are with colleagues and their families and friends. Thank you for all that you’re doing to support customers, partners, and team members during this challenging time.

Microsoft remains committed to helping organizations stay connected and productive during this difficult period, and as such, we are offering a new Office 365 E1 trial for government, education, medical, and commercial customers in Indonesia, available immediately. FRPs may earn Onboarding Incentives for assisting customers that have received trial licenses under this offer.

For more information, including offer details, please refer to the Yammer announcement.

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FRP Launch recap

Thank you for the great turnout for our FY22 FRP Launch events. With presenters from within the FRP program team as well as OSU and Partner Marketing, the event featured interactive segments including:

  • FY21 Program Retrospective
  • FY22 OSU Update
  • FY22 Program Priorities
  • FRP MWA Engagement Model
  • Security, Compliance, Identity and Management (SCIM)
  • Feedback and Insights: closing the loop
  • Wizards as the benefit; and
  • Microsoft Viva

Be sure to attend an upcoming Q&A session for deeper discussion regarding the FRP program and priorities in FY22.

If you missed the event or would like to revisit, resources are below:

 

Workload News

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Find the training you need at the Readiness Hub

With the recently refreshed Readiness Hub, you now have a simplified starting point for training success where you can skill up on Microsoft 365 and Security, Compliance, and Identity presales and technical solutions, with self-paced content to help you build your knowledge and arrive at your goals faster.

Next steps

Read the full article and join the discussion on finding the training you need at the Readiness Hub in the M365 Partner Community Yammer.

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New learning path for FY22 Modern Work workshops

The new Microsoft Cloud Accelerator Workshops learning path, available on demand at the Readiness Hub, offers a series of short videos to introduce you to each workshop. You’ll learn more about the changes we’ve made and the new, modular framework, which pathways are available, and how you can tailor the workshops to address the business needs of your customers.

Next steps

Read the full article and join the discussion on the new learning path for FY22 Modern Work workshops in the M365 Partner Community Yammer.

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New pricing for Microsoft 365

On Thursday, August 19th, Microsoft announced an update to its commercial pricing for Microsoft 365, the first substantive update since Office 365 was released in June 2011. This change will go into effect on March 1, 2022 – providing customers about six months of advance notification.

Next steps

  • Read the blog post.
  • Ensure your customers are aware of the first substantive update to the Microsoft 365 list prices and are appropriately taking them into account as they plan future spend.
  • Use the customer-facing deck to emphasize the value added over the past decade, and the six months of notification.
  • Use the FAQ to answer customer questions.

Read the full article and join the discussion on the new pricing for Microsoft 365 in the M365 Partner Community Yammer.

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New Compliance workshops

The following workshops have replaced the prior Compliance workshop:

  • Discover Sensitive Data Workshop (refreshed for FY22): The Discover Sensitive Data Workshop is designed to provide customers with examples of privacy and regulatory risks in the organizational data contained within their Modern Work environments and to show how to remediate them.
  • Manage and Investigate Risk Workshop: The Manage and Investigate Risk Workshop is designed to provide customers with examples of potential data leaks and data theft within the customer’s own data within their Modern Work environments. The workshop helps you create a compelling way for the customer to address identified risks through Microsoft 365 E5-associated technologies.

For more information, and to nominate your customers, please review: Microsoft 365 & Security for Partners.

Please refer to the Yammer announcement.

 Feedback Focus

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Customer surveys going out end of August

We are making a number of improvements to our Customer Survey program in FY22. We look forward to sharing more about this during our September Partner Community Call.

One change will be to notify you when your customers receive a survey. This way you can follow-up with them and encourage them to reply. We hope to drive additional customer participation to provide more data that we can share with you.

Eligible customers for July will receive surveys during the week of August 23, 2021. We will send out emails to your primary contact notifying you which customer(s) received a survey. As a reminder, survey-eligible customers are those hitting the 15% milestone in one or more workloads and have not received a survey in the last 90 days.

Documentation Updates

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Terms and Conditions

August 2021: Inclusion of the FRP-Only Incentive: COVID-19 Indonesia Response.

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FastTrack Playbook

Visit the Playbook Change Log for a complete list of updates.

The following tasks have been updated to align Edge tasks to the FY22 objectives:

Reference material: Edge and Microsoft Search in Bing GitHub

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Service Description

A note has been added to the Service Description Eligibility page regarding the Indonesia COVID-19 response:

Eligibility for the FastTrack Center Benefit is based on purchase of paid licenses for the previously mentioned eligible plans. As an exception, FastTrack is assisting with onboarding Office 365 E1 trial licenses from August 6 through September 30, 2021, for eligible customers in Indonesia to help respond to the current COVID-19 surge.

Events and Recordings

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Register today: Wizard as the FastTrack Benefit Office Hours

As announced during the FRP Launch Event, the Wizards as the FastTrack Benefit Office Hours are now available to all FastTrack Ready Partners. Future event registrations will be shared in the coming weekly event announcements.

Register for the August session today!

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Upcoming events calendar

Click on the links below to register for upcoming events:

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Now available on-demand

Click on the links below to view content on-demand:

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Connect with the Community and Program Team

Find what you need and where to go by visiting the FRP Hub.

Visit FRP Yammer to connect with other partners and the FRP program team, knowledge share, and stay up-to-date with the latest news and events.

Visit the Insights/Feedback Forum to share insights/feedback directly with FRP Program, FastTrack and Product Groups, and upvote items from other partners to help emphasize importance.

Visit Partner Support for all questions, access requests, issues, program bugs, and escalations.

Join our monthly Partner Community Calls - Americas - Asia - EMEA and FRP Webinars.


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FastTrack Ready Partner Terms and Conditions can be reviewed at //aka.ms/FastTrackPartnerTerms.

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