FRP Statements have been delivered for August Achievements
FRP “September” Statements for August achievements began delivery to partners beginning October 1, 2021. Refer to the FRP Incentive Statement Summary for details by workload.
Note: this is the FINAL month for Edge incentive payments.
If you have noticed a discrepancy between your records and the Proof of Execution (POE) statement you receive, you may submit an appeal to the FastTrack Ready Support site for review.
Questions regarding your statement? Please use https://aka.ms/frphelp for assistance.
Follow the conversation regarding FRP Statement delivery on Yammer.
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FRP Power BI Dashboard release – CPOR usage data is now displayed for assigned RFA tenants
In response to partner feedback, we are pleased to announce that the FRP Power BI Dashboard has been enhanced to display CPOR usage data for assigned RFA tenants.
This increased visibility is designed to support your ability to effectively action referred assignments.
Follow the conversation on Yammer.
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No Incentive Referrals option for Referral Ready partners
As shared in the September Partner Community Calls (
Americas,
Asia,
EMEA), the FastTrack Ready Partner team is happy to announce a new referral option available to partners.
Many customers submit Requests for Assistance (RFA) for workloads that may not have incentives; historically they have been routed to the FastTrack Center. Partners have expressed interest in receiving these referrals for multiple reasons:
- Reducing costs to obtain new customers through lead generation.
- Other workloads may have incentives.
- The opportunity to sell value-added services.
The FRP Referral team is extending the ability for Referral Ready partners to receive No Incentive referrals. Note: To enable this feature, notify your FPM that you would like to participate. Partners who opt-in will be enabled over 2-4 week increments using a phased approach. The terms and conditions have also been updated to reflect this incentive.
If any of the following scenarios occur: the customer experience is negatively impacted, customers are rejected because there are no incentives, or the benefit related services are not delivered at no cost to the customer, partners may be removed from No-Incentives Referrals.
Partners can disable this feature at any time by speaking with their FPM. The most common reason to disable so far has been related to capacity and the ability to serve customers.
Follow the conversation on Yammer.
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Data and Tools roadmap
As shared during the September Partner Community Calls (
Americas,
Asia,
EMEA), the FRP Data and Tools team is focused on the following initiatives:
FY22 OSU-M365 Incentive Update, Iterative releases starting Q2 FY22
- FRP Dashboard to reflect FY22 incentives
- Use FY22 usage data models/streams
FRP Incentive Platform vNext, iterative releases expected to start Q3 FY22
- Increase accuracy of partner statements
- Increase predictability and timeliness of monthly partner statements
- Simplify partner statement and dispute management
FRP-centered UX in Partner Center, iterative releases expected to start in Q3 FY22:
- Dedicated FRP-user experience embedded in Partner Center
- Deprecate partner access to FTOP
Automate POE audit using machine-learning (ML), iterative releases expected to start in Q2 FY22. Goal: Increase consistency, accuracy and speed of POE audits.
Events Management, iterative releases expected to start in Q3 FY22: view the events calendar and register within the FRP Hub (aka.ms/fasttrackready)
