FastTrack Ready Partner "Heads Up" April 19, 2021

In this Issue

Program News | Workload News | Documentation Updates | Events and Recordings

Program News

• FRP Virtual Connections event – starting this week
• FRP Dashboard major release - April 8, 2021
• Upcoming changes to the OLM-MAM report
• New Learning Module: How to use the Remediation Checklist
• Reminder: Compliance emails restart in May

Workload News

• [Plan for Change]: Intune moving to support Android 6.0 and higher in April
• M365 Mobile apps adoption pulse survey
• Edge: April News
• Edge in-product communication available for S2500 customer by default
• Edge: Restrict Internet Explorer by policy | new FTOP task – effective April 7, 2021
• Edge: M365 Admin Center browser usage reporting

Documentation Updates

• Guidance available: Steps after Receiving Referral Emails
• FastTrack Playbook
• Service descriptions

Events and Recordings

• Upcoming FRP events
• Curated webinars
• On demand FRP webinars and learning

Program News

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FRP Virtual Connections event – starting this week

Register today: http://aka.ms/frpconnections

We look forward to connecting with our partners during the FastTrack Ready Partner Virtual Connections event, which begins this week for the APJ region.

FastTrack Ready Partners will have the opportunity to:

• Connect with and learn from fellow FRPs
• Ask questions and provide feedback to Microsoft program team and experts
• Better understand the FastTrack benefit, including full potential, how to identify opportunities, how to spread FT knowledge within your organization, and how to effectively drive incentives
• Learn more about investments and priorities for the program.

APJ:

• Day One: April 20, 2021 6:30 PM-12:15 AM Pacific Time
• Day Two: April 21, 2021 6:30 PM-11:00 PM Pacific Time

Americas/EMEA:

• Day One: April 27, 2021 6:00 AM-11:45 AM Pacific Time
• Day Two: April 28, 2021 6:00 AM-10:30 AM Pacific Time

FRP Dashboard major release including CPOR data stream alignment and FY21 workloads

Effective April 8, 2021, the FRP Dashboard aligns to the CPOR data stream and includes FY21 Workloads.

Key improvements to address known challenges include:

• Usage data definitions will be consistent between FRP Dashboard and Partner Center
• ALL FY21 workloads will be available in the FRP Dashboard (includes Exchange, SharePoint, Intune, AADP, M365 Apps, MDI, MCAS, Teams – Meetings, Teams – Phone System, Teams – Platform, MDATP and MIP)
• Review the summary of the FRP Dashboard changes for more information.

View the full post on about the 4.8.2021 FRP Dashboard release.

Upcoming changes to the OLM-MAM report

To improve your visibility to OLM-MAM opportunities, the following FRP Dashboard enhancements are anticipated to be included in the April 29^th, 2021 release:

• Removal the “OLM Eligible %AU” filter, which will allow you to see all tenants regardless of OLM AU% at time of claim
• Two new columns are being added to indicate if the tenant is eligible for the 15% and 40% milestones based on the OLM AU% at time of claim

[Under Investigation] Bug: OLM-MAM report is not correctly showing all tenants.

• Expected behavior: Tenants with valid Exchange: Outlook Mobile claims that are eligible for the 15% or 40% incentives should be included in the report
• Impact: Partners are unable to reliably estimate OLM-MAM opportunity
• Updates on this issue will be provided in Yammer as they become available.

New Learning Module: How to use the Remediation Checklist

In coordination with several knowledgeable FastTrack Partner Managers, we present to you, 4 OnDemand video modules to prepare you to utilize the Remediation Checklist.

The 4 OnDemand videos provide a simulated conversation between Partner and Customer, thus providing an impactful role-play example for you to model and duplicate as utilize the Remediation Checklist with your customer when you Conduct the Technical Assessment.

Access the Remediation Checklist Learning Page, today!

Reminder: Compliance emails restart in May

As shared earlier this year and aligning to recent updates in the Data Health Metrics, the monthly compliance email process will resume in May 2021.

Workload News

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[Plan for Change]: Intune moving to support Android 6.0 and higher in April

Intune will be moving to support Android 6.0 (Marshmallow) and higher in the April (2104) service release.

How this will affect your organization:
Given that the Office mobile apps for Android ended support for Android 5.x (Lollipop) on June 30th, 2019 this may not affect you; you have likely already upgraded your OS or devices.

However, if you have any device that is still running Android version 5.x, or decide to enroll any device that is running Android version 5.x, please note that these devices will no longer be supported. Either update them to Android version 6.0 (Marshmallow) or higher or replace them with a device on Android version 6.0 or higher.

Read more in Yammer about what to expect and how to prepare for Intune moving to support Android 6.0 and higher in April.

M365 Mobile apps adoption pulse survey

We'd love to have your input regarding implementation and adoption of M365 Mobile Apps. As a valued FRP, you are in a great position to assess trends across your portfolio. After the conclusion of this survey, we will share overall trends and best practices back to the Partner community. This should only take about 5-7 minutes to complete and can be accessed by the link below.

Thanks in advance; we truly value your perspective and observations!

https://ncv.microsoft.com/APBShd7Qds

April Edge News

Read the April Edge Newsletter with fresh resources including Edge press coverage, App Assure for Edge, Intent, Deployment and Adoption resources, Microsoft Search in Bing (MSB), M365 support deprecation for IE11 and Edge Legacy end of support and more.

We have updated the Core Resources Guide for Q4 as your single frame of reference for all details of the Edge motion from Intent gathering to Deployment and to Adoption. Additionally, we have moved this asset to Yammer for quick access. Please check this monthly for additional news (https://aka.ms/FRPEdgeIncentiveCoreResources)

FY21 Q4 Updates include updated references in notes section, consolidated slides into 3 sections – Edge motion details, readiness assets & and adoption resources, refreshed partner go-dos and updated targeting criteria.

Edge in-product communication available for S2500 customer by default

All S2500 customer devices who have Windows 10, have Edge installed, and have Spotlight enabled will start receiving these new messages. Messages are delivered to the user on the lock screen. After the first click the messages are throttled. Customers can opt-out of the messages by applying the Windows spotlight group policy to disable Window 10 spotlight. A significant portion of the S2500 have disabled the spotlight feature. Customers can restore the spotlight feature to enable this in-product communication.

The campaign will only be delivered to English users. Future updates will address further markets.

Note that current playbook in task 4188: End User Adoption Workshop calls out an option for customers to opt-in to the in product communication treatment via the Edge Deployment Advisor. This option has NOT been delivered. Only 2500 customers will receive in-product communication at this time. The inclusion of the admin center opt-in option is incorrect.

Restrict Internet Explorer by policy | new FTOP task – effective April 7, 2021

This guidance will support customers to restrict ongoing use of IE by the users as it implements a new policy that removes the IE entry point from the start menu and re-directs links to Edge. This change will be a key element to enable organizations to change user behavior centrally by policy and ensure they are ready for the August end of support date.

Impact of Change
This new task will guide customers and Partners to consider to restrict use of Internet Explorer 11 for their users. This is enforced via policy, thus once enabled they can proactively move remaining IE use to Edge. This guidance includes considerations to

• verify all sites that require IE are configured in the customer site list
• user communications to prepare the users for the change
• guidance to enable the policy.

Reference Material

• Training - http://partner-docs.microsoft.com/r/c3d1O60D1Hl
• Policy documentation - https://aka.ms/Edge/RestrictIE

M365 Admin Center browser usage reporting

The M365 Admin Center Reporting now has the latest telemetry data for Microsoft browser monthly active usage. IT Pros can now see a detailed report of all Microsoft browser usage across their organization. This information will provide valuable insight and aid in reaching their Microsoft Edge adoption goals.

Customers currently do not have an intelligent way to account for the success of their Microsoft Edge deployment and adoption efforts. Having the proper telemetry and reporting available to view monthly active usage of M365 Services across all Microsoft browsers used in their organization directly in the M365 Admin Center will aid in their deployment and adoption efforts.

Note: This report is representative of Microsoft ONLY (including Microsoft Edge, Microsoft Edge Legacy, and Internet Explorer) browsers and is specific to monthly active usage (MAU) of connected M365 services. This report does not show usage of other browsers nor is it the same PB MAU metric that the Edge motion is tracking on.
Reference material:

• Microsoft Edge ACM Workshop deck
• M365 Reports – Microsoft browser usage
• Browser Usage Report Metric video

Documentation Updates

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Guidance available: Steps after Receiving Referral Emails

We appreciate your feedback and upvotes requesting additional information in referral emails.
For security purposes we are unable to incorporate additional detail directly in the email. The full details of the request are available in FTOP. The notes will include the RFA number, contacts, location information, the approved workloads (entitlements and usage), and any additional information. Review the step-by-step guidance on how to lookup the RFA details for assistance.

FastTrack Playbook

Review the full list of April changes (released April 7, 2021). Updates include new “Virtual Visits Overview” page, updates to the Employee Engagement page, and various maintenance items.

Service descriptions

March updates to the Service Description include (no changes have been made in April to-date):

• Insider Risk Management has been split out from Microsoft Information Governance.
• Discover & Respond has been split out from Microsoft Information Governance.
• MDATP and OATP have been updated with their new brand names Microsoft Defender for Endpoint (MDE) and Microsoft Defender for Office 365 (MDO)

Events and Recordings

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Upcoming FRP events

Click on the links below to register for upcoming events:

• FY21 FastTrack Ready Partner Virtual Connections: Partners Learning from Partners
  • APJ: April 20 - 21, 2021
  • Americas/EMEA: April 27 - 28, 2021
• April 30, 2021 8:00 AM PT: FY21 April LATAM FRP/FPM Office Hours en Español
• Q4 OSU-M365 & FRP Office Hours
  • Americas/EMEA: May 5, 2021 8:00 AM PT
  • APJ: May 5, 2021 7PM PT

Curated webinars

Click on the links below to register for upcoming events:

• April 26 – 28, 2021 from 8:30-11:30 a.m. PT: Microsoft Viva: Fundamentals for Partners
• Recording Available (originally presented April 15, 2021): What is the FastTrack Trials-To-Paid Program?

On demand FRP webinars and learning

Click on the links below to learn more:

• FRP Academy (Self-paced learning focused on the FRP program and M365 Workloads)
• FRP Webinars
• Monthly Partner Success – Americas
• Monthly Partner Success – APJ
• Monthly Partner Success – EMEA

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