FPC Program Ideas/Suggestions

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My feedback is for the Microsoft FastTrack Ready Program> Windows 11 Deployment Incentive Program.

FastTrack team has announced that a suitable Telemetry tool is coming to use to get the necessary customer background information for the Windows 11 Deployment. The tool would provide us, as Partners, a way to identify potential customers to whom we would recommend the program.

We have an example from this week.

We presented the incentive program to our eligible customer. The telemetry surveys were based on information obtained from the customer's environment. We spent a lot of time on this topic from our internal stakeholders and also from the client side.

After Claim Submission, we were notified of the rejection of our claim with the conclusion: "After reviewing the customer details, we are unable to approve your request as this customer was already over the Windows 11 MAD activation threshold for this program at the time the claim was submitted. "

If we had the telemetry tool at our disposal, we could pre-empt potential customers for whom the incentive support would be worthwhile. 
This would save everyones time in this topic.

Please add the following language to the beginning of KA-01129:

Mergers and acquisitions can be complicated for partners.  Partners have important decisions to make, and those decisions have consequences.  Because planning, communication, and irreversible decisions need to be made, please have the FPM loop in the RPM as soon as possible.

It would be ideal if we could see the Microsoft Account Team assigned to our customers, especially the MWA for S2500 Customers. 
 

Having a search bar on the customer associations tab on Partner Center can really help the FRPs search submitted claims by - claim ID/ customer domain name. Currently the only way to retrieve a past claim details is to export the entire claims record. Through this search bar, we as a FRP, can get more granular with our search for a particular claim.

We've come across many examples where customers are fully deployed on a workload (such as Exchange at 99%), but when they are added to FTOP, the entitlement status is reflecting "Status Unknown" and we're having to update it to "In progress" to have it not show up on the non-compliance report. For workloads with active usage over 60%, it should automatically reflect as a new status "Adoption" and not "Status Unknown."  This is a lot of extra administrative work to update the entitlement status.