FPC Program Ideas/Suggestions

Hi team,

It would be great if you could include the forecast date in the Service usage report for any workload an FRP has a CPOR claim on. Currently we have to export multiple reports and then join them together to get a view on 15 and 40% forecast dates.

Having this information in the service usage would be useful as it will help with making sure forecast dates are accurate and will allow us to focus on bringing the adoption dates forward.

Cheers,

For our customers in FTOP, we'd like the ability to add a couple of custom fields where Partners are able to enter information specific to our organization. For example, customer IDs that is specific to our organization, region, sales rep, etc. and the ability to include that that information with the service usage report.   This would simplify the process to run targeted campaigns within our organization. 

FRP referral emails are supposed to be a valid, temporary PoE; however, the emails do not contain the required PSD.  Thus, making the referral emails NOT a valid PoE and they get rejected by OCP.  Almost all of our referrals are EDU and sometimes it takes weeks for the PoEs to go through all the proper approval channels (legal, compliance, etc.) before they are signed by the customer.  Since we live by the Golden Rule and start assisting our customers immediately.  We don't make them wait for the red tape, but we often face missing the threshold for incentives b/c of this.  
How is FRP going to address this?  Will there be a new option?

Now that PowerApps are increasingly being used at customers - we'd love to see them added to the FastTrack benefit - especially for customers just getting started with the Power Platform.

It would be nice to have some FT decks customized for Education customers, with their jargon, wording, scenarios.
Gabriel

Videos in Academy and Readiness need to have speed dial available in settings. Listening to slow speakers for a full 45 minutes. This one particular had good presenters but. . .slow and with accent. So if I'm trying to crunch and onboard/understand something quick . . .I'm in for a very long ride. Microsoft 365 and Security Learning Paths"" https://readiness.transform.microsoft.com/video-training-page/4ffd30b4-adc5-4090-91b0-1b61d14840fb/8649d3f3-2bca-43ef-8cae-658e1e0b1538

The new 1-hour timeout feature in FTOP is a killer.  I understand the security reason behind this change, but the timeout session is just too short; same w/ the PBI timeout session.  Is it possible to have the timeout sessions for both FTOP & PBI extended to at least 2 hours?  

I have some customers that have self deployed and have already achieved 80% or more on some workloads. In order for our company to be a Value Added Service provider I would like for us to be their first point of contact for all issues in M365. 
Currently if I want to register all the other workloads that are already 80% or more, I have to provide a signed POE or SOW, then a schedule, then more paperwork that may or may not be rejected. This is all time that we have to spend a company resource on instead of upselling. 
If the workload is over 40%, we won't get any commission or incentive, so make it easier to register.
If we register all their workloads the added value to the customer is 
1. It means the customer can easily use the remote guidance feature of FT
2. It puts our company in a really good position to upsell to E5  because there is no other vendor in the picture.
3. If all their solutions have top level support, they will not look at Google or other providers. 

For some CPOR claims we would like to have the option to set a flag that the claim/customer should not be moved into FTOP. Sometime we have customer where we provide services but are not providing any Fast Track services and it does not make much sense to track those customer in FTOP.