4

Suggested by – Accepted 

The customer name needs to be included in the Disassociation Email.  Including the claim number only means that you have to click into Partner Center to see what was disassociated and completely removes any hope of searching your email box for what has happened with a particular customer.  And since the disassociations don't get written into the notes of the claim, the email is the only way to follow what has happened with the individual workloads.  

Status details

2021-08-11 - Data & Tools Team - This has been submitted to Partner Center engineering, no ETA at this time.
2021-07-07 - Data & Tools Team - this is still on the radar and we are tracking it. 
2021-03-29 - Data & Tools Team - seems like a reasonable ask. Working with CPOR team to see if we can get this added
2021-03-17 - Assignment Team - assigning to Referrals Team to triage.
Comments (3)
  • Thu, 29 Apr 2021 07:42:02 GMT
    Hello Tim,
    I just copy and paste the tenant ID that is sent via mail to FTOP FRP View dashboard and search which customer is disassociated. But still getting a name on e-mail would be more efficient.
  • Fri, 03 Dec 2021 17:53:47 GMT
    Thank you for sharing your suggestion on how to improve upon our processes and/or tools. The Online Services Usage (OSU) team oversees this component and we will share your input with them. Due to the high volume of feedback that team receives, they are unable to provide responses to each submission. All changes to OSU and Partner Center tools and processes are shared via Microsoft Partner Communications and many are reposted via the FRP Heads Up Newsletter (subscribe in your profile page https://m365-specialty-partner.powerappsportals.com/). Most announcements are around the annual OSU program update in October of each year.
  • Praveen Ganeshpandi
    Wed, 17 Dec 2025 12:18:53 GMT
    Including the claim number only means that you have to click into Partner Center
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