Hi All,
We have many customers in which have either finished with FastTrack support / not eligible when signed up.
We have left them assigned to us for the time being but as we have more and more of these added to the list it feels like a lot of admin especially when there is no real FTOP update.
We would like to remove these but concerned the AU we have grown in the past will effect our over all performance so we are reluctant to do so.
Is anyone else in this position?
Thank
We have many customers in which have either finished with FastTrack support / not eligible when signed up.
We have left them assigned to us for the time being but as we have more and more of these added to the list it feels like a lot of admin especially when there is no real FTOP update.
We would like to remove these but concerned the AU we have grown in the past will effect our over all performance so we are reluctant to do so.
Is anyone else in this position?
Thank
Status details
2021-08-10 - Reporting Team - This work is complete, see Yammer post for details: https://www.yammer.com/office365partners/threads/13294228649574402021-07-01 - Reporting Team - https://m365-specialty-partner.powerappsportals.com/ideas/frp-program-tools/data-health-for-complete-milestones - Will help to address some of the completed / finished customer engagement.
2021-06-25 - Assignment Team - Assigning to Reporting Team to Triage
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Third test