We've come across many examples where customers are fully deployed on a workload (such as Exchange at 99%), but when they are added to FTOP, the entitlement status is reflecting "Status Unknown" and we're having to update it to "In progress" to have it not show up on the non-compliance report. For workloads with active usage over 60%, it should automatically reflect as a new status "Adoption" and not "Status Unknown."  This is a lot of extra administrative work to update the entitlement status.