FPC Program Ideas/Suggestions

Hi All,

We have many customers in which have either finished with FastTrack support / not eligible when signed up.

We have left them assigned to us for the time being but as we have more and more of these added to the list it feels like a lot of admin especially when there is no real FTOP update.

We would like to remove these but concerned the AU we have grown in the past will effect our over all performance so we are reluctant to do so.

Is anyone else in this position?

Thank

For some CPOR claims we would like to have the option to set a flag that the claim/customer should not be moved into FTOP. Sometime we have customer where we provide services but are not providing any Fast Track services and it does not make much sense to track those customer in FTOP.

Hello,

We have several disputes about having a customer claimed in Bucket size XXS for a POC that is running. At time of claim the AU is over 20%.
In the current T&C this means a FRP will not be rewarded for supporting the customer achieving milestones in higher bucket sizes after additional licenses were purchased.

In this scenario the FRP is spending time to support the customer but will not get paid on this. This seems illogical and not fair.

Would like other FRP experiencing similar issues to like this idea, so MSFT Program Owners can update the T&C to become eligible for the effort spend.

I am trying to gain access to the task links for Microsoft Cloud App Security in the Microsoft Fast Track Playbook. However each time I click the link to get access it shows me an error.

Task – 4207 / Task Links – MCAS Deployment Guide and Deployment Checklist.
https://partner-docs.microsoft.com/partner-site/playbook/task-details.html#4208-mcas---configure-full-suite-e5

 

FastTrack Ready Partner Hub上のPlaybookの下記資料をクリックするとエラー表示になり、ファイルが閲覧できません。
FrP側で表示できない場合、ファイルがそもそもないのか、FrPのみ表示できないのか判断が付かないため、分かるようにしていただきたいです。
※FPMの方は閲覧できるそうで、資料自体は共有いただきました。

■対象ファイル：Skype to Teams Transition Overview
■エラーメッセージ：このページは現在機能していません
fasttrack-docs.microsoft.com では現在、この要求を処理できません。
HTTP ERROR 500

[Translated]
If the FRP registration of a company A is switched from another company to our company,
In addition, if you switch from our company to another company,

You can see service notes entered by other companies, or you can see our information.

Can't we improve here?

I think that it is good to see all the data as your company,

Information between partners is getting stuck.

--
あるA社のFRP登録が他社から弊社に切替となった場合、
また弊社から他社に切替となった場合、
他社が入力したサービスノーツが見れてしまう、または弊社情報がみられてしまう状況です。
ここは改善いただけないものでしょうか。
貴社としては全データがみれて良いのかと思いますが、
パートナー間の情報が駄々洩れになってしまっている状況です。

[Translated] Power BI is currently covered by FastTrack.
In addition to Power BI, Power Platform
I want you to add it to the privilege target.
Best regards.

--

現在Power BIが、FastTrackの対象となっています。
Power BIだけでなく、Power Platfrom を FastTrack の
特典対象に追加して欲しいです。
よろしくお願いいたします。

We love the focus on referrals for OneDrive for Business, but we received some regular FastTrack Referrals that should be Non Incentive Referrals instead.

As example: we received a regular referral for a customer in size Extra Small for ODFB. We already deployed SharePoint Online, so there would be no incentive for this left. The customer was asking for file migration to ODFB, but the customer is not eligible for the Migration Benefit.

We would like to understand why the RFA Gateway is approving such RFA and send this as regular referral. We understand that some areas around RFAs/Non-Incentive RFAs are a little cloudy woul dlike to have documentation that outlines and confirms the conditions that a RFA must meet, in order to be considered as a Request for Assistance, as opposed to a Non-Incentive Referral.

So two questions:
1. Are there any other FRP's facing this unclear situation?
2. Could MSFT share documentation that outlines and confirms the RFA conditions?

[Translated] Currently, with Microsoft 365 Specialty Partner Hub, I'm looking into FastTrack.
However, items that are supported in Japanese are FastTrack Playbook and Operations Guide are few and far between. I want to have a better understanding of FastTrack. To that end, including FastTrack Ready Partner academy, Please support Japanese content for items that do not yet support Japanese content.
--
現在、Microsoft 365 Specialty Partner Hubを利用して、
FastTrackについて調べています。
しかし、日本語対応されている項目が、
FastTrack PlaybookとOperations Guideと少ないと思っています。
私は、FastTrackについての理解をより深めたいと考えています。
そのために、FastTrack Ready Partner Academyをはじめとした、
まだ日本語対応していない項目の日本語対応をお願いいたします。

I was recently told that if I want to view the usage data from FTOP for sub-workloads for Teams Meeting, Phone Systems & Apps/Plat within FTOP I need to submit a CPOR claim for 'Teams Only'.  When will the workloads for Teams Meeting, Phone Systems & Apps/Plat flow into FTOP without having to also select 'Teams Only'?