With the goal of EOM to have MAM policies in use, can we eliminate the need for Intune and Exchange claims.  The effort to get a client to implement MAM is above and beyond Intune or EXO and requires additional focused effort.  In many cases we may not have claims for EXO or Intune with a client. For example, when we migrated to CPOR under our new FPM's guidance we didn't migrate any Exchange claims past 40% so as it is, there is no gain to us to pursue EOM with those clients.  Another example is we have clients that had an initial FRP and our now working with us.  While they have passed 40% in Intune, they are not using MAM.  My ask is to simplify this claim so we can focus on having a MAM policy put in place.  Why does it need to include the other claims which already have payouts.  Can we just be paid for meeting the EOM requirements without the other claims? 

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Difficulty in reaching Deployment Vouchers and customers not using them. Suggest that the referral team engages with customers to ensure voucher usage and explore converting unused vouchers into referrals.

Referral team does a poor job differentiating between FastTrack referral and Standard referrals. I have received a FastTrack referral that clearly stated in the case history "not a FastTrack assistance".

The requirement of 1000 Copilot-eligible licenses for the FastTrack Copilot campaign is still too high, especially compared to the eligibility for MCI Copilot workshops. It's hard to promote FastTrack’s exclusive Copilot offers because most buyers are still testing the product and are unlikely to commit to purchasing 1000+ licenses. Why hasn’t this been reviewed and adjusted, especially with many partners expressing concerns?

The first slide of this call mentioned that AI Transformation would be a key focus for FY25, but we haven't received any information on that or on Copilot. Will this be covered in another call? How do we prepare in time for any new campaigns that may come in that space?