When receiving payments from Microsoft from FTOP incentives or the M365 Partner Accelerators, there is no link to engagement ID's and i need to raise a support ticket each time we have a payment. Please can this be sorted to make this much easier?
Status details
Risual Team,Thank you for your question regarding payment. Can you share more information about what an engagementID is? In FRP we do not use the concept of an engagementID so we were curious to learn more about what challenge you are facing and what information you need.
Thank you!
2021-09-30 - Responding to partner
2021-05-20 - Patric Grimwood - there is ongoing work to improve the level of detail being reported to partners in the incentive statements. This spans the CA Workshops, FRP Incentives and OSU-M365 Incentives and will touch all three payment platforms.
2021-05-14 - Assignment Team - assigning to Partner Experience Team to triage.