Share insights/feedback, ideas and requests related to the FRP Program.
  • 0

    API connection or a way to connect to ftop data and export

    Suggested by New  0 Comments

    Hello, I'm very much interested in trying to automate the process of exporting data from FTOP. For example I'd like to be able to connect it to an excel or a Access DB or even a LOB app that might connect sales, the data from the clients and FT Managers. This way I could generate alerts when different thresholds are met (i.e usage, new workloads, etc...) Is there a way to do this? Thank you kindly!
  • 1

    FTOPのServices UsageにてPAUが 0で表示される事象を修正して欲しい

    Suggested by Completed  1 Comments

    Translation: When checking utilization in services Usage in FTOP, the PAU is displayed as 0 for some customers and the correct usage status cannot be confirmed.
    We would like you to cure this event because we want to support you after correctly grasping the current situation of customers.



    FTOPのServices Usageで利
    用率を確認する際に、いくつかの顧客に対してPAUが 0で表示され正しい利用状況が確認できない。
    顧客の現状を正しく把握したうえでサポートしたいので、この事象を治していただきたい。
  • 2

    Windows 11 Deployment Incentive Program

    Suggested by Accepted  2 Comments

    My feedback is for the Microsoft FastTrack Ready Program> Windows 11 Deployment Incentive Program.

    FastTrack team has announced that a suitable Telemetry tool is coming to use to get the necessary customer background information for the Windows 11 Deployment. The tool would provide us, as Partners, a way to identify potential customers to whom we would recommend the program.

    We have an example from this week.

    We presented the incentive program to our eligible customer. The telemetry surveys were based on information obtained from the customer's environment. We spent a lot of time on this topic from our internal stakeholders and also from the client side.

    After Claim Submission, we were notified of the rejection of our claim with the conclusion: "After reviewing the customer details, we are unable to approve your request as this customer was already over the Windows 11 MAD activation threshold for this program at the time the claim was submitted. "

    If we had the telemetry tool at our disposal, we could pre-empt potential customers for whom the incentive support would be worthwhile. 
    This would save everyones time in this topic.
  • 1

    Update needed to KA-01129

    Suggested by Accepted  1 Comments

    Please add the following language to the beginning of KA-01129:

    Mergers and acquisitions can be complicated for partners.  Partners have important decisions to make, and those decisions have consequences.  Because planning, communication, and irreversible decisions need to be made, please have the FPM loop in the RPM as soon as possible.
  • 4

    Feedback around FastTrack Deployment Funds

    Suggested by Needs Votes  1 Comments

    https://m365-specialty-partner.powerappsportals.com/knowledgebase/article/KB-01262/en-us This new incentive mentioned in this article above does not apply to CSP customers. Microsoft has been pushing partners to leverage the CSP program for customers under 1500 seats. This program assumes that customer will be provided ServiceDesk and some managed services for the M365 Platform. It does not mean the CSP partner will provide professional services for the various deployments in the M365 Suite. This is outside the scope of traditional ServiceDesk or managed services for CSP Direct/Indirect partners. These funds would help expand usage/consumption of their licensing suite. By excluding CSP customers it leaves a lot of customers out of the incentive for FRP Deployment funds. From Microsoft's view, the CSP program is seen to be a managed service. It also is a way for partners to make some money off subscriptions. Instead of them going direct to MSFT or through an EA (which the threshold for being eligible is changing). Microsoft pushes CSP for partners to do, but then if someone is on CSP they are not eligible for Workshop funding, or deployment funds. Deployment is not managed services.
  • 0

    Unclaimed and Milestone Opportunity

    Suggested by Completed  2 Comments

    Within Power BI - Unclaimed and Milestone Opportunity tab can you please add customers TPID?
  • 2

    PartnerCenterで申請したclaimの通知について

    Suggested by Needs Votes  1 Comments

    PartnerCenterで申請したclaimの通知(承認/拒否/アクション要求、等)が申請者のみにしか通知されません。何かの都合で申請者がメールを受け取れない場合(退職等)、その後のclaimの通知はPartner Centerのステータスを確認するしか方法がなく、見落とす可能性があります。
    claimの通知の送付先をグループアドレス等に設定できる様、改善を希望します。
  • 3

    FRP Help Support emails are too vauge

    Suggested by New  1 Comments

    When a ticket is created in FRP Help an email is received by the submitter:

    Subject: We have received your Submission
    Body: We've Received your submission: CAS XXXXXXXX

    Similarly to tickets opened with Partner Center Support, the email is not helpful in identifying what the support ticket is about. It should be relatively easy to add the title and body to the email to avoid having to click a button just to see what the ticket is about. 
  • 4

    Data Health on FTOP Reporting

    Suggested by New  1 Comments

    As per my knowledge on November 2021 "Overall Status" was not required to be updated anymore. Could you take it out from Data Health indicator so that it wont reflected on the overall equation of data health compliance score?