Share insights/feedback, ideas and requests related to the FRP Program.
  • 1

    Microsoft Viva incentive eligiblity criteria

    Suggested by Completed  2 Comments

    Dear Team,

    I share my feedback about the recent announcement on Yammer regarding Microsoft Viva incentives for FRP.

    I believe eligilbity criteria are too restrictive for customer and thus FRP to assit their customers; In particular the 150 Viva Insights licenses requirement to be eligible to the Microsoft Connections incentive whereas Connections is the only Viva module fully included in existing Office 365 plans.

    Among our 115 FastTrack customers, none (to my knowledge) purchase any of Microsoft Viva paid modules today so these new Viva FRP incentives don't create any new partner opportunity for us.
    Despites, we're assisting some customers within FastTrack benefits to deploy and adopt Viva Connections module and features of Viva Learning and Viva Insights which are included in Office 365 plans and don't require to purchase the add-on license.

    Alban

     
  • 3

    Connect forecast dates in FTOP to incentives to predict future revenue

    Suggested by New  0 Comments

    It would be great to connect forecast dates in FTOP to the related incentives. For example if you have forecasted June for a customer to get 40% usage on Intune, it will show the related incentive amount for that date in June. In that way we can forecast our total revenue for the upcoming months.
  • 1

    過去月のUsage実績を各月毎それぞれのデータを1アクションでエクスポート出来るようにしてほしい

    Suggested by New  1 Comments

    現状では、各月毎にチェックをいれてExportする動作を、月毎に複数回実施しないと欲しいリストが出力できない。
    複数月を1アクションで出力できるようにして欲しい。
    (現状では複数月をチェックしてExportを実施した場合、該当期間の合算値が出力される。欲しいのは各月毎にそれぞれのデータです。)

    【事象の起きる箇所】
    FTOP FRP Dashboard
    タブ:「Services Usage」
    表の名前:Services Usage
    項目:Select Month(s)の スライサー
  • 1

    FTOP Services のリンクマークを選択した際にTenant Errorと表示され、かつ修正できない案件が残っている

    Suggested by New  1 Comments

    自社の対象として表示される案件は非表示もしくは修正ができるようにして欲しい。
     
    【事象の起きる箇所】
    FTOP FRP Dashboard
    タブ:「15% Forecast」及び「40% Forecast」
    表の名前:Forecast Date has passed
    項目:FTOP Services のリンクマーク
  • 0

    FTP Community Yammer

    Suggested by Completed  1 Comments

    Hi! I would suggest to organize and structure FTP Yammer community little bit more as I found it hard to search and find important information. Every day is some new information and post and it's impossible to find what is important to you, if you don't spend every day on Yammer. Maybe make segmentation of topics as: News; FTP office Hours, FT campaigns etc .. Just to distinguish a little bit more topics from one another to enable partners to find information that are relevant to them more quicker.
  • 0

    API connection or a way to connect to ftop data and export

    Suggested by New  0 Comments

    Hello, I'm very much interested in trying to automate the process of exporting data from FTOP. For example I'd like to be able to connect it to an excel or a Access DB or even a LOB app that might connect sales, the data from the clients and FT Managers. This way I could generate alerts when different thresholds are met (i.e usage, new workloads, etc...) Is there a way to do this? Thank you kindly!
  • 1

    FTOPのServices UsageにてPAUが 0で表示される事象を修正して欲しい

    Suggested by Completed  1 Comments

    Translation: When checking utilization in services Usage in FTOP, the PAU is displayed as 0 for some customers and the correct usage status cannot be confirmed.
    We would like you to cure this event because we want to support you after correctly grasping the current situation of customers.



    FTOPのServices Usageで利
    用率を確認する際に、いくつかの顧客に対してPAUが 0で表示され正しい利用状況が確認できない。
    顧客の現状を正しく把握したうえでサポートしたいので、この事象を治していただきたい。
  • 2

    Windows 11 Deployment Incentive Program

    Suggested by Accepted  2 Comments

    My feedback is for the Microsoft FastTrack Ready Program> Windows 11 Deployment Incentive Program.

    FastTrack team has announced that a suitable Telemetry tool is coming to use to get the necessary customer background information for the Windows 11 Deployment. The tool would provide us, as Partners, a way to identify potential customers to whom we would recommend the program.

    We have an example from this week.

    We presented the incentive program to our eligible customer. The telemetry surveys were based on information obtained from the customer's environment. We spent a lot of time on this topic from our internal stakeholders and also from the client side.

    After Claim Submission, we were notified of the rejection of our claim with the conclusion: "After reviewing the customer details, we are unable to approve your request as this customer was already over the Windows 11 MAD activation threshold for this program at the time the claim was submitted. "

    If we had the telemetry tool at our disposal, we could pre-empt potential customers for whom the incentive support would be worthwhile. 
    This would save everyones time in this topic.
  • 1

    Update needed to KA-01129

    Suggested by Accepted  1 Comments

    Please add the following language to the beginning of KA-01129:

    Mergers and acquisitions can be complicated for partners.  Partners have important decisions to make, and those decisions have consequences.  Because planning, communication, and irreversible decisions need to be made, please have the FPM loop in the RPM as soon as possible.
  • 4

    Feedback around FastTrack Deployment Funds

    Suggested by Needs Votes  1 Comments

    https://m365-specialty-partner.powerappsportals.com/knowledgebase/article/KB-01262/en-us This new incentive mentioned in this article above does not apply to CSP customers. Microsoft has been pushing partners to leverage the CSP program for customers under 1500 seats. This program assumes that customer will be provided ServiceDesk and some managed services for the M365 Platform. It does not mean the CSP partner will provide professional services for the various deployments in the M365 Suite. This is outside the scope of traditional ServiceDesk or managed services for CSP Direct/Indirect partners. These funds would help expand usage/consumption of their licensing suite. By excluding CSP customers it leaves a lot of customers out of the incentive for FRP Deployment funds. From Microsoft's view, the CSP program is seen to be a managed service. It also is a way for partners to make some money off subscriptions. Instead of them going direct to MSFT or through an EA (which the threshold for being eligible is changing). Microsoft pushes CSP for partners to do, but then if someone is on CSP they are not eligible for Workshop funding, or deployment funds. Deployment is not managed services.