Share insights/feedback, ideas and requests related to the FRP Program.

  • 4

    PowerApps

    Suggested by – Rejected  – 0 Comments

    Now that PowerApps are increasingly being used at customers - we'd love to see them added to the FastTrack benefit - especially for customers just getting started with the Power Platform.

  • 4

    Add the customer name to the Customer Disassociation email

    Suggested by – Accepted  – 3 Comments

    The customer name needs to be included in the Disassociation Email.  Including the claim number only means that you have to click into Partner Center to see what was disassociated and completely removes any hope of searching your email box for what has happened with a particular customer.  And since the disassociations don't get written into the notes of the claim, the email is the only way to follow what has happened with the individual workloads.  

  • 4

    Electronic version of POE form

    Suggested by – Completed  – 4 Comments

    All

    So, as part of a green initiative and also to help get the programme running better, I was thinking that with a little code (possibly PowerApp), Microsoft could create an electronic version of the POE form and include e-signatures from the customer as part of the process flow.

    At present, I know we have a form that is emailed to the customer, they complete it, ticking boxes and filling in information (this could all be lookup based), before either signing a printed and scanned version of the form, that we then upload back to you as our Proof.

    So, create a powerApp, link it to your MPN, add a search facility (like Accelerator's) and create a simple click and slide option menu.  E-signature and automatic approval would speed up the whole process and make it simple, with NO disputes.

    Options!?

  • 4

    Azure Information Protection - Required Customer Facing communication emailers, Posters, templates etc

    Suggested by – Completed  – 1 Comments

    Dear all,

    Currently, We understand that there are collaterals (Emailers, Posters etc) for Azure AD Premium rollouts and Intune rollouts.

    But, for Azure Information Protection - Required Customer Facing communication emailers, Posters, templates etc which is currently not available in the FastTrack Resource hub.

  • 4

    Discuss the New POE form

    Suggested by – Completed  – 3 Comments

    The new POE for has a lot of boxes to check. Some of the boxes seem to overlap each other. 
    For example what is the difference in Remote Guidance and Customer support?
     

  • 3

    what

    Suggested by Dwight Schrute – New  – 0 Comments

    Me-wow.


  • 3

    Test Ideas Error

    Suggested by AlexTEST BisztrayTEST – New  – 0 Comments

    Testing if this fails

  • 3

    Connect forecast dates in FTOP to incentives to predict future revenue

    Suggested by – New  – 0 Comments

    It would be great to connect forecast dates in FTOP to the related incentives. For example if you have forecasted June for a customer to get 40% usage on Intune, it will show the related incentive amount for that date in June. In that way we can forecast our total revenue for the upcoming months.

  • 3

    FRP Help Support emails are too vauge

    Suggested by – New  – 1 Comments

    When a ticket is created in FRP Help an email is received by the submitter:

    Subject: We have received your Submission
    Body: We've Received your submission: CAS XXXXXXXX

    Similarly to tickets opened with Partner Center Support, the email is not helpful in identifying what the support ticket is about. It should be relatively easy to add the title and body to the email to avoid having to click a button just to see what the ticket is about. 
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