Share insights/feedback, ideas and requests related to the FRP Program.

  • 9

    Partner Centre Enhancements - show the MS Account Team for Customer Accounts

    Suggested by – Accepted  – 1 Comments

    It would be ideal if we could see the Microsoft Account Team assigned to our customers, especially the MWA for S2500 Customers. 
     

  • 9

    Add FastTrack Referrals to PartnerCenter co-sell reporting

    Suggested by – Accepted  – 1 Comments

    We would like to propose MSFT adds the FastTrack Referrals and Non Incentive Referrals as co-sell motion in PartnerCenter reporting.
    This would enable the partner to use one source of truth for receiving and handling leads from her partner MSFT.

  • 9

    Teams Meetings, Voice and App & Solutions Active Usage Views

    Suggested by – Completed  – 0 Comments

    When we we get visibility of the MAU for Teams Meetings, Voice and App & Solutions within FTOP?

    So we can see where we are against Claims and help push the workload forward.

  • 8

    Including Forecast Dates in Service Usage Reports

    Suggested by – Rejected  – 2 Comments

    Hi team,

    It would be great if you could include the forecast date in the Service usage report for any workload an FRP has a CPOR claim on. Currently we have to export multiple reports and then join them together to get a view on 15 and 40% forecast dates.

    Having this information in the service usage would be useful as it will help with making sure forecast dates are accurate and will allow us to focus on bringing the adoption dates forward.

    Cheers,

  • 8

    Partner Center Enhancements - show which partner has claimed workloads

    Suggested by – Needs Votes  – 2 Comments

    Today there is a FRP PowerBI dashboard that shows what other partners have claimed workloads for a customer that you have claimed a workload with. That information would ideally be available in Partner Center!

  • 8

    Edit or delete CPOR claim

    Suggested by – Needs Votes  – 0 Comments

    It would be nice to have the ability to edit or delete/cancel a CPOR claim prior to approval.  Currently, once we submit a claim it cannot be edited until it has been approved.  There are times we may need to correct a claim or add additional documentation after we have submitted it.  As of current, we have to open an OCP Support ticket if changes are needed before the claim is approved.  There are times I would prefer to delete the claim and start over because it is a lot faster than waiting for the issue to be addressed via support.
    To me, it would make a lot more sense to lock a claim AFTER it has been approved not before.  This seems a little backwards to me.
     

  • 7

    Incentive Opportunity export

    Suggested by – Needs Votes  – 1 Comments

    When exporting the list of tenant details, the export does not contain the incentive opportunities collumn, while this collumm is available in the view. It would be helpful to have this Incentive Potential collumm in the export as well.

  • 7

    M365 Apps - On Hold Payments

    Suggested by – Completed  – 1 Comments

    I understand that the M365 Apps payments are on hold pending the updates to Partner Center in Q4. I am requesting 2 things:
    1. A statement of all earned milestones for the workload through the 'on-hold' period (so, for instance, if the changes go into effect in April, the on hold period would be from October through February)
    2. Commitment to pay the milestones in the same month as the Partner Center data update occurs -- we are already several months in arrears now on these earned milestones; I don't want us to have to wait an additional 45+ days for the Partner Center earnings calculations to take effect and show up in our payment.

  • 6

    Add the name of the person that made the OSU-M365 claim in that export of Claim Data

    Suggested by – Needs Votes  – 1 Comments

    In Partner Center OSU-M365 - Incentives - Customer Association, there is the option to export the Claim Data.
    Would it be possible to add the name of the person that made the OSU-M365 claim in that export of Claim Data?

  • 6

    Data Health for Entitlement Status

    Suggested by – Accepted  – 2 Comments

    We've come across many examples where customers are fully deployed on a workload (such as Exchange at 99%), but when they are added to FTOP, the entitlement status is reflecting "Status Unknown" and we're having to update it to "In progress" to have it not show up on the non-compliance report. For workloads with active usage over 60%, it should automatically reflect as a new status "Adoption" and not "Status Unknown."  This is a lot of extra administrative work to update the entitlement status.  
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